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Year of the Catfish: 27% of Dating Site Users Scammed

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There are certain risks that go along with online dating. such as phishing scams, where con artists attempt to extract personal and financial information. of defrauding investors—including six women he met through online dating websites.

The Netherlands Authority for Consumers and Markets ACM has found that there are still dating websites out there that use fake profiles without being clear about such practices. Consumers are thus misled, since no actual contact is possible with the person who is described in the fake profile. If a dating website uses fake profiles, it must clearly say so. ACM calls on consumers who have been harmed by dating sites using fake profiles to file reports with its consumer information portal ACM ConsuWijzer.

ACM will use such reports as input for its oversight activities. ACM had previously investigated 17 dating websites using fake profiles. The companies behind these websites have agreed on the following commitments with ACM:. The companies behind the 17 websites agreed to apply these principles to all of their websites in the Netherlands and Denmark in order to end this form of online deception.

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This case also makes clear to other providers of similar services what rules they need to comply with. One element of these commitments was that Dutch consumers that were customers of the websites in question during the period under investigation and that were harmed, would be able to receive financial compensation for having been misled. Approximately 2, consumers have since come forward. They have received financial compensations, totaling over 2 million euros, and with individual compensations of up to tens of thousands of euros.

ACM has established that the companies have since complied with the commitments.